- What is a follow-the-sun workflow?
- A follow-the-sun workflow passes active work from one time zone to the next as each region’s workday ends, so progress continues around the clock. It is commonly used in support, DevOps, and time-sensitive projects where 24-hour coverage matters.
- What should a good handoff note include?
- A handoff note should cover what was completed, what is still in progress, any open blockers, decisions that were made, and clear next steps. Include links to relevant documents, pull requests, or tickets so the receiving team can pick up without searching.
- How do you prevent work from being dropped between time zones?
- Use a standardized handoff template, assign explicit ownership for each work item during the transition, and schedule a brief overlap check-in at least twice a week to catch anything that fell through the cracks.
